CompTIA Project+ Practice Test 2025 – All-in-One Guide to Ace Your Certification!

A project manager employs negotiation, mediation, and collaboration as techniques for conflict resolution because these methods are specifically designed to address and manage conflicts that arise among team members, stakeholders, or within the project itself.

Negotiation involves discussions aimed at reaching an agreement between conflicting parties, allowing them to explore options and find a mutually acceptable solution. Mediation involves a neutral third party who helps facilitate discussions and guide the parties towards resolving their issues amicably, ensuring that everyone’s viewpoints are considered. Collaboration goes a step further, encouraging parties to work together to identify underlying issues and generate solutions that address the needs of all involved, fostering a cooperative environment where conflict can be resolved constructively.

The other options focus on activities that are relevant to project management but do not specifically address conflict resolution. Marketing analysis, resource allocation, and forecasting are techniques used for strategic planning and decision-making, budgeting, planning, and monitoring relate to financial and project tracking aspects, and documentation, supervision, and implementation pertain to managing deliverables and ensuring adherence to project processes. None of these options are tailored to the interpersonal dynamics and resolutions that conflicts typically entail in a project setting.